Terms & Conditions

Effective Date: [Insert Date]

Welcome to Hāste Urban Hair Spa. By accessing our website, booking services, or visiting our salon, you agree to the following Terms & Conditions. Please read them carefully to understand your rights and responsibilities.

1. 

Our Services

Hāste Urban Hair Spa offers luxury hair wellness treatments including scalp therapy, haircuts, coloring, blowouts, and other beauty services. We reserve the right to modify services or refuse service at our discretion.

2. 

Appointments

• Appointments may be scheduled online, by phone, or in person.

• Please arrive 10 minutes early to ensure a relaxing experience.

• Late arrivals of more than 15 minutes may result in a shortened service or rescheduling.

3. 

Cancellations & No-Shows

• Kindly provide at least 24 hours’ notice for cancellations or changes.

• No-shows or last-minute cancellations may incur a fee or loss of deposit.

• Repeat no-shows may result in limited future booking privileges.

4. 

Payments

• We accept major credit/debit cards and approved digital payment methods.

• Prices for services are subject to change without prior notice.

• Deposits may be required for certain bookings or packages.

5. 

Refunds & Product Returns

• Services are non-refundable, but if you are dissatisfied, please contact us—we’re happy to make things right.

• Retail products may be exchanged or refunded within 7 days, if unused and in original packaging.

6. 

Health & Safety

• Notify your stylist of any allergies, sensitivities, or medical conditions.

• Please do not visit the salon if you are experiencing illness or flu-like symptoms.

• We maintain strict hygiene and sanitation protocols for your safety.

7. 

Privacy & Data Usage

• We collect personal data such as your name, phone number, email, appointment history, and preferences to deliver better service.

• We do not sell or share your data with third parties for marketing purposes.

• See our full Privacy Policy for more details.

8. 

SMS Messaging Terms

By opting in to receive SMS communications from Hāste, you agree to the following terms:

• We send SMS messages related to:

  • Appointment confirmations and reminders

  • Rescheduling notifications

  • Promotional offers and service updates

  • Policy or operational updates

• Messaging frequency may vary based on your activity with us.

• Message and data rates may apply based on your carrier.

• To opt out at any time, reply STOP.

• To request help, reply HELP or call us at (857) 417-2002.

• SMS consent is not shared with third parties or affiliates for marketing purposes.

• Your SMS opt-in status does not affect your ability to book services.

• For more information, please contact us or view our Privacy Policy.

9. 

Intellectual Property

All content on cms.hastehair.com—including logos, images, service descriptions, and designs—is owned by Hāste and may not be reproduced without written permission.

10. 

Limitation of Liability

Hāste is not responsible for indirect or incidental damages related to use of our website, salon services, or third-party tools. All treatments are performed by trained professionals using client-provided information.

11. 

Changes to These Terms

We may revise these Terms & Conditions periodically. Updates will be posted to this page with a new effective date. Continued use of our services indicates your acceptance of any changes.

12. 

Contact Us

For questions about these Terms, contact us at:

📧 hello@hastehair.com

📞 (857) 417-2002

🌐 https://hastehair.com